Zelle Pay - Very poor service
Someone sent me money thru Zelle - so I'm forced to deal with this company. The information came in a text with a link to follow.
After accessing the link there were no instructions after my banking info popped up so I couldn't complete the transaction. So now what? When I had to call the company for help but from there, I got disconnect from their phone system multiple times!!!! So annoying.
Why can't companies understand they need to have appropriately staffed phone help. After multiple attempts I finally figure out how to get through the phone maze.
They finally game me instructions to call my own bank - geeze - I don't know - maybe the could have said that in the beginning. I won't be using this company in the future!
Reason of review: Poor customer service.
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