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I used my Zelle via Wells Fargo and transferred $700.00 to an account for a relative as a surprise and little did I know that they had closed down the Wells Fargo account. I immediately called my bank to let them know, 33 days and no refund .

Everyone beware the banks that offer this crap don't even try to get you your money back. I called 10 times and sent messages to Zelle and Wells Fargo. I can not believe how a bank can use a company like this and not have any responsibility.

Zelle still has not responded to my calls and has not sent any documentation to say they are working on this matter. Everyone beware of scams.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Full refund.

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What the *** this is literally currently happening to me right now

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