Contact Zelle Pay Customer Service
Zelle Pay Phone Numbers and Emails
Toll-Free Number:
-
(844) 428-8542
Customer Service:
-
(501) 748-8506Outside the United States
Zelle Pay Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
Contact Information
Zelle Pay Website:
Zelle Pay Help Center:
Corporate Office Address:
Early Warning Services, LLC
16552 N. 90th Street
Scottsdale,
Arizona
85260
United States
Other Info (opening hours):
Hours:
Monday - Friday: 09:00 - 17:00
How Good is Zelle Pay's Customer Service?
Summary of Zelle Pay Customer Service Calls
7K
TOTAL
CALLS
CALLS
03:11
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zelle Pay?
Payments and Charges Question:
- “Fraud”
- “Fraud claim”
- “Debit card errors”
Account Question:
- “My account has been locked out??”
- “My son is 17 he had a banking account at a Bank of America. He's now with Eecu we can't get the Zelda work they say you need to call Zelle and make sure he's canceled from Bank of America. I need help with that.”
- “Money not in my account”
Request for Information Question:
- “Need help with the app”
- “Need to talk to customer representative”
- “Trying to send money,can not get a text to confirm payment on hold”
Shipping and Delivery Question:
- “Money not recieved”
- “So I transferred money and they didn't receive it”
- “I didn't receive my money”
Cards Question:
- “Card not linking”
- “Need to give new card information”
- “Update card and contact info”
Product/ Service Question:
- “Zelle is not connected to my current bank and still trying to send to my previous bank”
- “Because your system always fails”
- “App will not connect to bank”
Activation/ Cancellation Question:
- “Hola necesito saber cómo me pueden hacer la devolución de un dinero que cancele ahora gracias”
- “Cancelar un envio que no a sido cobrado”
- “Need to cancel one of the cell phone numbers associated with the account”
Website/ Application Question:
- “App not working”
- “I can’t access the website”
- “Site down”
Refund Question:
- “I made a mistake earlier and sent the wrong person money I call him and asked to send it back and he said no can you please help me get my money back”
- “I was scammed by pay pal and you all sent me some refunds I want to speak to a customer service representative about what happened”
- “Refund money”
Return/ Replace Question:
- “Change my for mu number”
- “Money return to account”
- “Returning a call back”
Staff Question:
- “Problem with service”
- “Customer service”
- “Speak to customer service”
Other Question:
- “Porque me bloquearon la cuenta”
- “No llego mi dinero”
- “Mi cuenta de Zelle está bloqueada”
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Zelle Pay