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Contact Zelle Customer Service

How to Reach a Person at Zelle

Verified Contact Information

Toll-Free Number:

  • 1-844-428-8542
Call Now
Send Message

Customer Service:

  • 1-501-748-8506
    Outside US

Customer Service:

customerservice@zellepay.com

Legal:

copyright@earlywarning.com
Copyright Infringement Inquiries
zelleprivacy@earlywarning.com
Privacy Inquiries
paralegal@earlywarning.com
subpoena@earlywarning.com

Media:

marketing@earlywarning.com
Opt-out of Marketing Emails
pressinquiries@zellepay.com
Press Inquiries

Zelle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Zelle Phone Number
1 (844) 428-8542
Average Hold Time
00:03:12
Average Calls duration
3 minutes
Most Popular Zelle Email Address
customerservice@zellepay.com
Zelle Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Zelle Website:

Zelle Help Center:

Corporate Office Address:

Early Warning Services, LLC.
5801 N Pima Road
Scottsdale, Arizona 85250
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00am - 10:00pm ET

More contact details

Why Customers Call Zelle?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 38%
  • Payments and Charges 21%
  • Account 15%
  • Request for Information 7%
  • Shipping and Delivery 5%
  • Product/ Service 5%
  • Activation/ Cancellation 2%
  • Cards 2%
  • Return/ Replace 2%
  • Website/ Application 2%
  • Refund 1%
  • Staff <1%
  • Employment <1%

Customer Inquiries & Issues

38%
  • "Need a claim dropped"
  • "Frord"
  • "Email"

Payments and Charges

21%
  • "Zelle deposit"
  • "Payment"
  • "Send payment never received"

Account

15%
  • "Sent money to my daughter and she no longer has an account with zelle"
  • "Verify email"
  • "Verified my account"

Request for Information

7%
  • "I need to talk to somebody now"
  • "Zelle daily limit question"
  • "Friend sent me money threw zelle I don't have it how do i get it back or he get it back"

Shipping and Delivery

5%
  • "Money not received."
  • "Didn't receive money which was sent to my zelle account"
  • "Did not receive zelle payment"

Product/ Service

5%
  • "Merchandise not working"
  • "My washing machine is not working need help"
  • "Does not work for me."

Activation/ Cancellation

2%
  • "Cancel a payment"
  • "Cancel payment"
  • "Cancel a zelle money transfer"

Cards

2%
  • "Send money but no card"
  • "Card"
  • "Get a card"

Return/ Replace

2%
  • "Changed phone number"
  • "30 day limit is incorrect"
  • "To change receiving bank account"

Website/ Application

2%
  • "Im making something for someone & she wants to pay through this site"
  • "Cannot open my zelle app through first convenient Message , say , unable to pull up my digital information"
  • "My grandson sent me $450 and it's saying that I don't have a count but I set up something and I download.Where is the money"

Refund

1%
  • "Refund money"
  • "Refund of $1000.00"
  • "Zelle refund"

Staff

<1%
  • "My Zelle services disabled for more than a year"
  • "Block service"
  • "Customer service"

Employment

<1%
  • "Your holding my money and it's literally taking a job my health and my vehicle from me . Literally"
  • "I need 1099 of my wife ***"
  • "My employer is unable to send me more than $500 each day and she feels that the problem is with my setting on zelle. Can you tell me why this is happening."

Compare Zelle Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Venmo
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4.4 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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