Stryker Eue

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Verified Reviewer
| map-marker San Leandro, California

I've been scammed

Zelle Pay - I've been scammed
I sent some money out helping a family member and theyre lying saying they never received it and now I cant get my money I tried contact my bank said I had to contact zelle
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Jorge E Uvt
map-marker Manassas, Virginia

Zelle payment taken out of account but it was not sent to recipient

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I am pretty pissed that I sent a payment yesterday through Zelle it was confirmed taken out of my account and never received by the recipient.
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Loss:
$500

Preferred solution: Send the money to the recipient

User's recommendation: Make sure to pay attention.

Michael C Kuy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sugar Land, Texas

Money sent to me but not found

Zelle Pay - Money sent to me but not found
I was sent money confirmation code PP0BTZRGJ5 and still havent received it. What do I need to do to rectify this?
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Robert O Ouo
map-marker Plano, Texas

Money hold

Hold on my funds I am attempting to transfer. I need access to my funds for bill pay. Need to speak to someone for clarity
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Pros:
  • Quick money
Cons:
  • Lack of support

Preferred solution: Deliver product or service ordered

User's recommendation: Inform consumers of the hold before placing it

Amiliana Gep
map-marker Orlando, Florida

I send money to the wrong phone number

I zelle money to my son and it went to the wrong number I need to Cxl it and send it to the right number
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Erica N Stw
map-marker Surprise, Arizona

Transfer review

Sent funds three days ago person still has not received it need to find out if the funds wil go back
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Loss:
$140

Preferred solution: Full refund

Mark D Bpb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payee necker got money but it was withdrawn from my bank

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I sent a Zelle to a client- it went t under pending/review and then processed but client never got my money- $1550.!!
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Loss:
$1550

Preferred solution: Full refund

User's recommendation: Hhh

Anonymous
map-marker Mission Viejo, California

Will not assist with Fraud

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I want everyone to know that Zelle will not help you in an instance of Fraud. Will never use this company again for sending money. No safer than any other method of sending money.
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Aubre Wuw
map-marker Atlanta, Georgia

I requested money and it’s not coming

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I requested money from a girl after she couldnt send me the 25$ just earlier, she accepted it but its not going through
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Frank W Zsz

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Verified Reviewer
| map-marker Baltimore, Maryland

Can't receive money

Don't know why pay stopped currently working. Please correct or call me ASAP at 443827**** .. Frank Williams
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Preferred solution: Let the company propose a solution

Irvin C Bba
map-marker Baltimore, Maryland

Failed to resolve my issues

Bank of America cannot put the money in my account because something is holding it out of Navy Federal and no one can help me
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Rio Rancho, New Mexico

Zelle allows Fraud payment activity

I notified Zelle about a subscriber using their app to fraudulently collect fraud rent payments. Zelle emailed me redirecting me to my bank. Zelles lax policy contributes to con artist defrauding innocent people looking for a place to live.
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User's recommendation: Don’t use Zelle

Lucy B Qej

Paid for a service and didn't recieve it.

I have already called my back and they are not able to refund my money. I paid through zelle and thats why they cannot.
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Loss:
$800
Pros:
  • Fast and easy
Cons:
  • No consumer protection

Preferred solution: Full refund

Damaya Oug
map-marker Marion, North Carolina

Unknown reasons and no warning account was permanently locked due to security issue?

Simone tried to send me money which has worked many times in past. But it never arrived. I downloaded their app and found my account was permanently locked to to security issue?? So I called customer service- as directed- and there are no humans to speak too nor any option to speak to one. I sent email via their site but havent heard back. I dont get it.
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Preferred solution: Fix my account

User's recommendation: Nope!

Anonymous
map-marker Sioux Falls, South Dakota

Attempted Scam

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Someone tried to scam me on a Facebook market sale claiming to use Zelle. I tried to call them but almost impossible to get a human. Submitted a couple of contact forms through their website but no response so I messaged them on Facebook and criticized their response failure. They finally contacted me.
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User's recommendation: Hit them on messenger or Twitter to get their attention.

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